"Solar water heating. Investing in the future for you and your family"
Solar Water Heating: Sunuser

Solar Electricity Generating (PV) Testimonials

Hundreds of homes across the UK are getting paid to generate their own green electricity using 'A' Grade Sunuser® Electricity Generating Systems. Here is a sample of what our real-life customers have to say about their experiences after investing in a Sunuser® Electricity Generating (PV) system. If you would like to know more, please click here to be put you in touch with a Sunuser® owner who is either local to you, or who lives in a similar property, to answer any questions you might have.

"We are very happy with the panels [and] have experienced no problems. I have looked at another installation and it showed a distinct lack of warning signs so that has given us extra confidence in our installation being a Rolls Royce Job."
Mr & Mrs Carter, Nottinghamshire. May 2012

"Just a note to say how pleased I was with the installation of my panels. The workmen were fantastic and very helpful."
Mrs Poulsom, Surrey. May 2012

"We feel very satisfied that we are “doing our bit” for the environment both with the newly installed solar [PV] panels and with the water panels your company installed 8 years ago, which we are very satisfied with."
Mr Hurst, Warwickshire. April 2012

"I don’t think anyone could be more efficient...all I have to do now is watch the dial and wait for my first payment."
Mrs Spilman, Warwickshire. April 2012

"The solar panels are doing very well. I would like to thank everyone concerned with installing the panels and the promptness of everything to do with Sunuser."
Mr Ewin, Cumbria. April 2012

"Having had solar [water heating] panels installed by Sunuser 16 years ago and they are [just] as good now...tells me the quality of the system. I went ahead and had a [PV] system installed. The work they did went like clockwork. I would recommend this company to anyone without any fears."
Mr Robinson, Lancashire. April 2012

“The team were excellent and very efficient, arriving and finishing on time. My system started working straight away and has worked every day since, even without too much bright weather. Thank you for your help.”
Mrs Allan, West Yorkshire. March 2012

“Thank you for all your help and the information you gave us concerning the electricity solar panels. The installation ran very smoothly and all the staff of Sunuser Ltd have been very courteous and helpful.”
Mr & Mrs Williamson, Cheshire. March 2012

“It is now 12 months since the solar photovoltaic electricity generating system was installed. I’m delighted to advise you that we have been very satisfied with it. The installation was quick and efficient and the system has been trouble free. We thank you for an excellent service.”
Mr Larke & Mrs Wright, Tyne & Wear. March 2012

“The whole Sunuser team could not be faulted and we were so pleased with their efforts. I can recommend Sunuser to anyone. We can use the electricity and also have a useful bonus with the excess we produce, how green!”
Mrs Briggs, West Sussex. March 2012

"I was impressed by the attention given to the necessary work during the whole installation procedure, feeling that the employment of Sunuser was indeed a wise choice."
Mr O’Dell, Devon. February 2012

"I am pleased to inform you that your standards have not altered over the years. I look forward to many years of trouble free working and am confident any snags will be dealt with in your usual efficient manner."
Mr Bates, Cambridgeshire. February 2012 

"The men worked very well and accommodated our wishes regarding the placement of the instruments...I shall be pleased to recommend your company to anybody interested to install this system."
Mr & Mrs Ruse, East Sussex. February 2012

"At the turn of the year we had some extremely high winds the like of which we haven’t experienced for quite a few years. It did concern us as to how the Sunuser panels would stand up to this. We needn’t have worried however since there was no movement of the panels, indeed they may have helped protect the roof tiles from the worst of the elements."
Mr Miller, Selkirkshire. February 2012

"As expected from our previous dealings with [Sunuser], the work was carried out efficiently and cleanly with little or no impact on our own lives. We were very pleased with the installation process. Please thank your team for their pleasant and efficient application."
Mrs Hizzard, Carmarthenshire. January 2012

"Everything went well and the system was up and running inside twenty four hours of starting the job, not only that the house and garage were left clean and tidy with nothing out of place."
Mr Pugmire, East Yorkshire. January 2012

"I would like to say how courteous, efficient and prompt the [Sunuser] crew were in executing the work. I would have no hesitation in recommending them to my friends."
Mr Cox, Somerset. January 2012

"The provision and installation of our [Sunuser] PV Solar System could not have been handled better; we are extremely pleased with the result. The preparation work was extremely through and we were kept fully informed at every stage of the process. Each visit was arranged with our convenience very much in mind and all those involved were punctual and efficient."
Dr Harris, Nottinghamshire. January 2012

"Our third working arrangement with Sunuser came up to the standard we have previously experienced and expected. The work was carried through from start to finish efficiently, with courtesy, professionalism, cleanliness and consideration. We thoroughly recommend this firm and its entire work force to you."
Dr Bryant & Miss Hill, Gwynedd. December 2011

"The quality of the installation has been 1st class all the way. Ironically another house in our road was also having a solar panel system installed at the same time, but it was clear the level of competence and approach to health and safety were not to be compared, so all credit to the Sunuser team."
Mr West, Norfolk. December 2011

“Thank you for installing our Sunuser PV solar system. Due to the high efficiency of the Sunuser team, the PV solar system was up and running by 2pm [on the day of installation]. The solar hot water panels fitted in October 2009 by Sunuser are still very efficient. Once again thank you for your help.”  
Mr & Mrs Massey, North Yorkshire. December 2011

“The system is working well – I am still at the stage of looking each day to see how much energy has been generated! You were very pleasant to deal with.”
Mrs Auger, Gloucestershire. December 2011

“Everything worked like clockwork...the service provided was superb. I discovered that about 30 years ago Sunuser supplied my mother and father with solar panels and they gave you a very strong recommendation for a long lasting product.”
Mr & Mrs Mackley, North Yorkshire. November 2011

"The work of your team was admirable in its prompt, efficient and cheerful execution...the whole thing went without a hitch...we are very satisfied customers."
Mr & Mrs Ripley, Gloucestershire. November 2011

"We are so pleased that we invested in [a Sunuser PV system] particularly with the continuing rise in fuel prices. The fact that we are also helping the environment makes this investment doubly worthwhile."
Mrs Bailey, Shropshire. November 2011

"All the Sunuser staff were pleasant and polite from my first phone call to final installation. Normally we don’t like to receive electricity bills. Actually I am now looking forward to receiving my next one, to discover what has been happening during the darkest time of year – now that I have my Sunuser [PV] system up above."
Mrs Robinson, Buckinghamshire. November 2011

"Thank you for the excellent and non obtrusive completion of fitting my [PV] solar panels. Everything was carried out efficiently and to time as pre arranged. Having solar water panels fitted some 23 years ago by your wonderful firm, I was so relieved not to have to worry about anything. Many thanks for a good job done."
Mrs Mickleburgh, Suffolk. November 2011

"We are writing to thank Sunuser for the excellent installation of our solar panels. The Sunuser staff arrived at the time specified [and] took time to explain all that would be happening and where all the equipment would be placed. We have recommended the company to a number of friends."
Dr & Mrs Lesser, Suffolk. November 2011

"We wish to convey our complete satisfaction with the Sunuser installation. The total procedure seemed effortless to us. Many thanks to all those concerned at Sunuser. We would have no hesitation in recommending your company."
Mr North, North Yorkshire. October 2011

"We had six PV solar panels erected and are so pleased with the work carried out. It is a great feeling to view the meter clocking up energy from daylight which we will get paid for in return."
Mrs Jenkins, Carmarthenshire. October 2011

"All your predictions about good workmanship came true when our installation was done in August. The engineers worked long hours, with only a short break, after which time was spent on patiently explaining the workings. We were most impressed by the efficiency and conscientiousness of your installers."
Mrs Taylor, Cumbria. October 2011

"We are extremely happy customers. The whole process has been hassle free and straight forward form the onset and remains the same to date. We have no hesitation in recommending that you take the leap."
Mr Waters & Ms Morrell, Shropshire. September 2011

"I am just writing to confirm our appreciation of the service that we received from Sunuser during the installation of our 12 solar PV panels. The men arrived at 8am and have nicely completed their work by 6pm leaving our house tidy after them. We would be more than happy to recommend Sunuser."
Mr Taylor, Middlesbrough. September 2011

"We are very grateful to everyone who took part in this installation. All were models of politeness and efficiency. As you predicted, we now keep an eye on the meter as it clocks up as yet untold riches! Everything you promised us when we saw you turned out as you said it would."
Mr & Mrs Wogan, Gwent. September 2011

"The whole process from initial enquiry to final commission was carried out professionally and competently. Any enquiries via phone or face to face were answered in a very friendly & patient manner. The installation itself went very smoothly with no problems and was completed within one day. So much so that when they left apart from the panels you would not know that they had been there."
Mr & Mrs Tyerman, Wigtownshire. September 2011

"I am very pleased with the results [of my Sunuser PV system]. The panels look good from the outside and certainly do not detract from appearance of my house [an Edwardian cottage]. There seems to be lots of firms springing up doing this work now and it was reassuring to deal with a longstanding company with a lot of experience."
Mrs Logan, Tyne & Wear. August 2011

"The solar panels fitted by Sunuser in February continue to give complete satisfaction. The panels have now become a standard fixture on the property and blend in well with the structure. It is always satisfying to know that [our Sunuser PV system] is working away quietly generating power for the benefit of our finances and the environment."
Mr & Mrs Rushmere, Lincolnshire. August 2011

"It has not been the greatest summer ever, but even so our panels have generated over 1000kWh of electricity. Considering that we have only got six panels I am delighted at the amount that they are producing. I can’t help being impressed at the way the panels have performed."
Mr Ramsden, Lincolnshire. August 2011

"I have been very happy with the performance of Sunuser. We have been fully informed of what was going to happen and when. The various visits have all been carried out promptly, courteously and professionally. Most importantly we are now generating green electricity which will reduce our bills and make me feel suitably green and smug!"
Mr Hartley, Cumbria. August 2011

"We are delighted with the performance of our Sunuser PV system. The installation itself went very well and was completed in the one day without issue. As you know we had a few challenges what with our very remote location, however the thing that impressed us the most was the reaction of your back office. Sunuser are very customer focused...thank you."
Mr & Mrs Roberts, Shrewsbury. August 2011

"Thank you for your prompt and helpful service. Everything was explained to me clearly and simply. The panels have produced 54 kWh in 13 days and the weather has been dull for all except 2 days so it appears to be a good investment, and helping the environment too!"
Mrs Breeze, Peterborough. July 2011

"Thank you for informing us about the (PV) solar panels that Sunuser install, and explaining the system and the current government scheme. We are happy with the number of solar panels, which you helped us decide on, and they look splendid! We are keen to recommend Sunuser to others for their (PV) solar panel installations."
Dr & Mr Milner, Ceredigion. July 2011

"In short it did what it said on the tin. I would recommend this company to anyone."
Mr Telfer, Northumberland. July 2011

"May I just say how pleased we were with all your people. They were polite, courteous and efficient and your installers were extremely tidy, despite negotiating 4 dogs at times! I have made full use of the system...and have totally changed my domestic habits, washing machine, dishwasher and the occasional tumble drying now being done when the sun shines and not over night."
Mrs Young, Warwickshire. July 2011

"We were both very impressed with the way the work was carried out causing as little disturbance to us as possible. All of our queries have been answered and the system is now up and running with the meter ticking away well, particularly on sunny days. We are looking forward to our first electricity bill so that we can see how our usage compares with previous years."
Mr & Mrs Wileman, Carmarthenshire. June 2011

"We had Sunuser solar water heating panels fitted 30 years ago to heat the hot water and found back then that the staff were friendly, helpful and made the whole process...easy and simply. As were so pleased with the solar panels, we decided to have further [electricity generating solar] panels installed. All the staff at Sunuser were polite, helpful and friendly as they were 30 years ago. This is a significant attribute to the company, showing they are leaders in the advancing technology without loosing the personal approach to its customers."
Mr & Mrs Taylor, Lancashire. June 2011

"In 1986 Sunuser fitted solar water heating panels to the roof of my previous house: these provided free hot water during spring and summer unitl I moved house in 2010. I was pleased to learn Sunuser was still operating when I wanted a new solar system for my new house. Sunuser explained the new technology and how the Feed in Tariff worked. All the staff I contacted were friendly, polite and very knowledgeable about the systems. The system is excellent as is the efficiency and helpfulness of the Sunuser company I remember from my previous contact with them in 1986."
Mrs Kay, Wrexham. June 2011

"Just to let you know how pleased I was with the installation of my PV solar system, particularly with the speed at which the scaffolding was removed. I had a holiday booked two days later and was able to go away knowing that there would be no problems on my return. I've had lots of enquiries from friends and neighbours as to what I've done and have had no hesitation in recommending your company to them."
Mrs Hyde, Derbyshire. May 2011

"Our Sunuser PV system has been installed and commissioned to our complete satisfaction. We were absolutely delighted with the speed and efficiency with which this system was installed. We have no hesitation in recommending your company to anyone."
Mr & Mrs Makepeace, Staffordshire. May 2011

"I am delighted by the amount of kilowatt hours generated already [and] was impressed by the efficiency with which the arrangements were made and by the workmen who did the installation. The whole process went according to plan.
Mrs Cringle, Cumbria. May 2011

"I am delighted with it. The installation was straightforward…and the PV panels sit very nicely with the existing solar hot water panels. I had a discussion with your surveyor when he came about how the wiring system off the roof could be installed unobtrusively on the walls of our beautiful farmhouse, and I was very pleased with solution he suggested of hiding the ducting behind the drain pipes. Thank you."
Mr Arrowsmith, Cumbria. April 2011.

"We are very impressed with the efficiency shown by your company. The site surveyor soon contacted us to arrange a visit which happened exactly on time. Scaffolding was quickly erected for the installation engineers who were very tidy and made no mess whatsoever."
Mr & Mrs Smithson, Cumbria. April 2011

"I was very pleased with my Sunuser Hot Water Panels which I have had for approximately 20 years. When I decided to invest in Solar Photovoltaic Green Electricity I wondered whether I was doing the right thing, but I have no worries now. The installation was quick and efficient...your workmen very cleanly and efficiently put all the equipment in place. Any questions I asked of your office were dealt with helpfully and pleasantly by your staff. I quite enjoy reading the meter on a nightly basis and rejoicing at the number of hours the sun and my panels are earning."
Mrs Illstone, Leicestershire. April 2011

"The workmanship was excellent and we were pleased with the neatness and unobtrusiveness of the installation. Adequate instruction was given on the use of the display panel which was conveniently installed in the garage. We are very satisfied with all aspects of the installation."
Mr & Mrs Darby, Leicestershire. April 2011

"I would like you to know how pleased I am with the system to date. The installation was carried out with a no fuss quiet efficiency. The user instruction was clear and concise and I have direct contact numbers in the unlikely event of any future problems."
Mrs Herbert, Cumbria. April 2011

"I would just like to say thank you for the excellent service. Your technicians arrived promptly and carried out the installation very efficiently, professionally and quickly. They conducted themselves in a very professional and helpful manner and left everything clean and tidy." Ms Bate, Cumbria. April 2011

"I would like to thank Sunuser for their high level of customer care prior, during and after the installation of our solar PV system. The quality of workmanship and the efficiency of the installation engineers were second to none."
Mr & Mrs Cooke, Derbyshire. April 2011

"Your installers were informative and engaging. The outcome was a very neat installation with no mess or damage. Overall, so far this experience in new territory has far exceeded our expectations."
Mr & Mrs Latham, Derbyshire. March 2011

"I have been most impressed by Sunuser’s professionalism. Without exception, everybody involved has been unfailingly courteous and helpful. It has been a great relief that the whole process has been so smooth. I have absolutely no hesitate in recommending Sunuser as a company and it is a good feeling to know that I am supplying the National Grid and doing my bit for the environment!"
Ms Marlowe, Northumberland. March 2011

"I was delighted with the speed and efficiency of the whole process. I would like to thank all the men concerned. I can say without any hesitation that they were all very efficient, pleasant and polite, respected my property at all times and left it neat and tidy."
Mrs Earle, Country Durham. March 2011

"The installation team were easy to have around, worked hard and made no mess. Thank you for your help and clear explanation of the system at our first meeting. I have no hesitation in recommending your firm to anyone knowing the quality of products used is of the highest quality."
Mr & Mrs Scott, Hexham. February 2011

"The installation looks very neat, both the panels and cabling, and much redecoration was avoided by fixing the cables externally as far as possible. It was clear to me that the men knew precisely what they were supposed to be doing and took pride in the product."
Mr & Mrs Hood, East Yorkshire. February 2011

"We are very pleased with the finished system. The panels look excellent, having been carefully sited in relation to our existing solar panels. It was gratifying to be offered such a prompt fitting date and the fitters were able to answer any technical and practical questions we had."
Mr & Mrs Stanley, Northumberland. February 2011

"Since my solar panels were put up they have been working well. Even on dull days it is amazing how much electricity is generated. The engineers who installed the panels were very helpful and made a good job."
Miss Stanton, Northumberland. February 2011

"The work was carried out most efficiently. From the start Sunuser saw to everything, from planning enquiry to commissioning. The whole job was completed in less than a day. All in all the installation went like clock work and the system is working satisfactorily."
Mr Thompson, North Yorkshire. February 2011

"We were kept fully informed of progress and timescales by your head office and had a number of questions to ask during the construction [which both the installers] were only too happy to provide us with answers. Upon completion of the installation, we were taken through the necessary paper work, shown how to interpret the readings and what the various parts of the ‘board’ were for and how they worked. We were very impressed with the friendliness and professionalism of the whole team who were a part of installing our solar panels. Many thanks to you and your company."
Mr & Mrs Piercy, East Yorkshire, January 2011

"Despite horrible snowy weather the installation of the panels went ahead on schedule – the fitters were very helpful and put the indicator panel in a position which is very easy to see without going into the loft space. Thank you to everyone involved with the installation of my Electricity Generating System. I am looking forward to a long and profitable association with Sunuser."
Mrs Strong, Cheshire. January 2011

"This is the second time I have dealt with Sunuser, the first being solar panels to provide me with hot water. The workmen were polite and pleasant in manner and obviously very efficient. The recent heavy snowfall caused me some concern, but a telephone call to Sunuser calmed my fears [and] I am grateful for the calm and helpful advice."
Mrs Walker, Humberside. December 2010

"The process was very efficient and our system installed by two pleasant fitters. Nobody could have predicted that the following week the panels would be covered by over a foot of snow! Nevertheless the panels are remarkably good at self cleaning and have already generated over 22kW of electricity. Many thanks for making the whole process easy."
Mrs Hibling, Humberside. December 2010

"This is our second Sunuser installation as we already have solar panels fitted to heat our hot water, which have proved to be a big saving on our gas bill. We were both very impressed with the whole process from start to finish. The installation went very smoothly with minimum disruption to our household. The day after installation we had the worst snowfall for thirty years and despite this we have produced 8.7 units in just over 2 weeks even with our panels covered in snow!"
Mr & Mrs Hamlett, Humberside. December 2010

"Thank you for an excellent service. … The installation crew were very good and I am pleasantly surprised as to how well the system works on dull days."
Mr & Mrs Knotek, North Yorkshire. November 2010

"Everything has been handled in a very professional way and we will have no hesitation in recommending Sunuser to others."
Mr & Mrs Topham, East Yorkshire. November 2010.

"Having received such satisfactory service from Sunuser when we had water-heating panels fitted on the roof, we contacted Sunuser once again when we decided to add a photovoltaic system. We received the same excellent standard of work and cannot commend the two workers highly enough for their efficiency."
Mr & Mrs Roberts, Anglesey. November 2010

"We are delighted with the purchase of the Sunuser PV Solar System. The installation proceeded exactly as we were told to expect. The work was completed on time and the post work survey was very efficient and reassuring."
Dr & Mrs Allen, West Yorkshire. November 2010

"Everything was absolutely on time with the workmen involved being very polite and efficient whilst doing the installation. They left the site in a very clean and tidy condition and are a credit to your company. We look forward to next summer when the cheques should roll in from the power company!"
Mr & Mrs Blacker, North Yorkshire. October 2010

"You spelled out for us what was involved and we came to an agreement on the most affordable arrangement for our home and situation. We had a concern that there may be planning permission issues as we are in a conservation area, but your surveyor cleared that issue up with the local planning authority. We look forward to years of cheaper electricity in our retirement."
Revd & Mrs Mitchell, West Yorkshire. October 2010

"What a straightforward process this has been! We chose your company because of its track record with solar water systems…we wanted a company we felt we could trust. Thank you for setting us off on a greener, cleaner future."
Mr & Mrs Leighton, West Yorkshire. October 2010

"We have been delighted with the excellent service that Sunuser have given us, from the initial contract to the completion of having the panels installed. We would recommend our family and friends to use Sunuser, as they are such an excellent company. Now we can make a difference to our environment. Thank you Sunuser."
Mr and Mrs Jackson, North Yorkshire. October 2010

"Our Sunuser PV solar system was a textbook fitting…I am very satisfied with it, it couldn’t be better!"
Mrs Ryan, Norfolk. October 2010

"We were very pleased with the arrangement to install the Sunuser PV solar system. Your workforce was very polite and efficient and had the installation completed…without any sign of having worked on our premises. The system was explained to us in a very clear manner and we are certain we shall benefit from it in the future."
Mr and Mrs Wright, West Yorkshire. October 2010

"I would like to congratulate Sunuser on the efficiency and timely nature of the installation, in all parts of the process. The installation team was simply the best we have ever had…and the engineer who came to do the commissioning was equally efficient and friendly. So overall I have been entirely satisfied with the installation and all aspects of communication before, during and after final commissioning."
Mr Danson, North Lincolnshire. September 2010

"The installation of the PV system commenced exactly as specified. It was obvious that a thorough survey, followed by equally expert planning had ensued. Nevertheless, I was genuinely impressed by the rapidity and efficiency of the operations and the minimal disruptions of my daily routine…how I wish all things could run as smoothly! I now feel that I can look forward to the environmental and financial benefits of power generation at home."
Mr Warren, North Wales. September 2010

"We have faith in Sunuser as a company as we have been their customers since 1991 when we had our solar panels that produce our domestic hot water installed. We have always been satisfied with the competent and mannerly staff and the way the company is efficiently run. So it didn’t take us long to decide ordering the solar PV system. An engineer called to measure and inspect the roof…then two engineers installed the panels and the wiring…working diligently from 10am till 4.30pm and left the place spotless. An inspector from Sunuser arrived to check the work carefully…we’re proud to be helping create a greener future."
Mr & Mrs Roberts, North Wales. September 2010

"Over the years I have been frankly amazed at the performance of my Sunuser solar hot water system. Having thus learnt to trust and respect your company, its employees and products, just over a month ago I took the plunge and had a PV system installed as well. The preparation for and installation of the system were carried out in the thoroughly professional and friendly manner that I have come to expect from Sunuser…Registration for the Feed-in Tariff with my supplier was straight forward and greatly assisted by discussion with your staff. Once again thank you to Sunuser and her staff for a job very well done."
Mrs Flude, Suffolk. September 2010

"The engineers were an A+ team and patiently answered all our questions. We would be happy to recommend your company to any prospective customers."
Mr & Mrs Watson, Powys. September 2010

All of the above testimonials are completely genuine extracts from letters and e-mails we have received and full copies can be provided upon request. Thank you to our customers for sharing their views with us and allowing us to publish their comments on our website.

Solar Water Heating Testimonials

Thousands of homes across the UK are using their British-made Sunuser® solar heating systems to take care of their domestic hot water requirements. Here is just a sample of what our real-life customers have to say about their experiences after investing in a Sunuser® system. If you would like to know more, please click here to be put you in touch with a Sunuser® owner who is either local to you, or who lives in a similar property, to answer any questions you might have.

"You installed my solar-heated hot water system on 3 May 1991, so it completed 21 years of continuous, trouble-free service on 3 May this year.  We have been entirely satisfied with your system and your service."
Mr Sanderson, North Yorkshire. May 2012

"In 1983...I ordered 4 solar thermal panels from Sunuser to give me hot water. I was delighted with the way they installed the system.  All it has ever required in the 28 years is a new flow meter and a wire reconnected because a slater working on my roof had accidentally disconnected it. When I required new [antifreeze] in the system every 5 years Sunuser phoned up to remind me. The men that came were perfect gentlemen and always came on time."
Mrs Duncan, Falkirk. November 2011

"[From] my five solar water heating panels which you installed in 1995 I have had nearly 25,000 hours of sun produced hot water."
Mr Turner, West Midlands. November 2011

"All in all, I have to say I was very highly impressed by [Sunuser's] approach, administration and highly professional and competent work. We are both very pleased that we have them fitted - and that we had Sunuser do the work."
Mr & Mrs Fidler, Lincs. October 2011

"We have not had to use the oil fired boiler for heating hot water since mid-March this year. The panels are working very efficiently and producing all the hot water we require. We are very pleased with the solar system and we are certainly making savings on our oil bill. Thank you for your work."
Dr Hill, Cambridgeshire. July 2011

"We had our Sunuser Solar Panels installed in December 1994 and we continue to be very satisfied with the system. It is working as efficiently as ever and we continue to benefit from solar-heated water through the year. With fuel bills continuing to increase at an alarming rate, our gas consumption is kept to a minimum heating our hot water. With the current concerns about global warming we believe it is important for every household to seriously look at how they can contribute to looking after the planet. We have only praise for the Sunuser Solar Water Heating System and continue to recommend your solar panels to our friends and family."
Dr & Mrs Carter, Bedfordshire. April 2011

"Although there were a few initial reservations on my part as to the viability of a [solar water heating system], it is now clear that the system has 'come into its own' and was well worth the investment."
Revd Whitfield, Lincolnshire. April 2011

"I have been very satsified with the Sunuser Hot Water Heating Panels and have enjoyed hot water continuously for the past six months. This despite the very adverse wintry conditions suffered during November and December. There has been no faults with the equipment and a saving in gas and electricity. Now that prices of gas, oil and electricity are going up shortly, I shall be persuading my colleagues and friends to go for Sunuser."
Wing Cdr. Lewis, Suffolk. January 2011

"We are very pleased with our excellent Sunuser system and look forward to years of solar heated water, saving us money and reducing our oil consumption. Thank you."
Mr Robinson & Ms Ewing, Northumberland. January 2011

"The solar system has worked constantly and efficiently without problems throughout and I’ve already noticed a reduction in my energy bills. Installing the system was certainly a good move."
Dr Ellis, Cambridgeshire. November 2010

"We are very pleased that we took the decision to have your system installed and we thank you for introducing Sunuser to us."
Mr & Mrs Hargreaves, Tyne & Wear. November 2010

"We are delighted with the installation! I am always amazed to see how hot the water is in the panels and will recommend solar panels and Sunuser to anyone who is interested in reducing their carbon footprint and saving money on their energy bills."
Mr & Mrs Hall, Lincolnshire. October 2010

"We are very pleased with the purchase of our solar system which we consider to be a long term investment while at the same time saving us a considerable amount of money in the purchase of gas and electricity. The system also adds considerable value to our property. I would have no hesitation in recommending your system to anyone."
Mr & Mrs Samuels, Leicestershire. September 2010

"We cannot praise enough the two engineers who fitted the system. They arrived on time, worked long hours, were good company, tidy and efficient. The job was completed on time and they showed us exactly how the system works. We are proud of our new panels and we think they look good on the roof. Thank you for your excellent service."
Mr & Mrs Davies, North Wales. September 2010

"We are confident that we purchased a quality product and continue to be more than satisfied with the installation."
Mrs Hammer & Mr Pound, Lancashire. September 2010

"We made a good decision to have them installed and would highly recommend your solar thermal panels to prospective customers."
Ms Todd & Ms Binns, West Yorkshire. August 2010

"It was a delight to have amazingly plentiful and very hot water and can now testify that we have not needed to back up the water heating for at least 4 months. To have invested the same amount of money in a Building Society nowadays would have yielded pennies in interest whereas the Solar panels are saving us pounds."
Mr & Mrs Rollinson, North Yorkshire. July 2010

"We recommend Sunuser to anyone looking to have a ‘real’ solar hot water system that makes financial sense as well as environmental sense."
Mr & Mrs France, Cumbria. June 2010

"We were both very impressed with the professional and courteous manner that everyone involved displayed throughout. Please pass on our thanks to all those concerned for the splendid system and service provided."
Mr & Mrs Peace, Cambridgeshire. June 2010

"It is very satisfying to sit here with the sun shining knowing this guarantees me ‘free’ hot water. I have no regrets having invested and would happily recommend others to go ahead."
Mrs Connabeer, Cheshire. June 2010

"Thank you for your visit and arranging the installment of our Sunuser system so promptly. We have found all the Sunuser staff to be polite and professional. Since the system has been fitted it has heated all the hot water we have required."
Mr & Mrs Hughes, North Yorkshire. May 2010

"Your engineers arrived shortly before 9am and by 6pm the same day installation was complete, and the areas where they had worked looked as though they’d never been! Not only that, our new system was already providing us with a plentiful supply of hot water. I cannot speak highly enough of Sunuser’s working practices."
Mr Slater, Northamptonshire. May 2010

"The practical arrangements for the installation were entirely satisfactory with minimum inconvenience to ourselves and everything being left clean and tidy. Our experience has been entirely positive with plentiful hot water available as we need it."
Mr & Mrs Bounds, Merseyside. May 2010

"We are increasingly impressed with the system…there have been no technical problems at all and we believe we have made a very good investment. Thank you for your excellent product."
Dr and Mrs Lacy, Lincolnshire. April 2010

"We had Sunuser solar water heating panels fitted to our roof 13 years ago. We have been very pleased by the amount of hot water that has been supplied as a result."
Mr & Mrs Thomas, Cambridgeshire. April 2010

"We have had an excellent service from Sunuser staff, we have considerably reduced our gas consumption and we have lowered our outgoing payments. We are delighted with all of these."
Mr & Mrs Griffiths, North Wales. April 2010

"I can’t tell you how highly delighted we are with the ‘Sunuser’ solar system. We were impressed and reassured not only by your professionalism, but by the obvious dedication you have to the product. You really can be commended on the job you’ve done!"
Mr & Mrs Airey, Cumbria. March 2010

"Your workmen were extremely efficient, prompt and businesslike. They explained the various mechanics to us before they left in a very clear manner. They could not have been more helpful. We have noticed that even during the cold weather the water is running hot considerably quicker than previously."
Mrs Richards & Mr Graveney, Cheshire. February 2010

"I have been impressed with the manner of all the various employees of the company – all were courteous and polite, and obviously knew their business and presented themselves extremely efficiently. I would fully support Sunuser as a company, endorse and recommend their work to any new interested clients."
Miss Munro, North Yorkshire. February 2010

"Our installation took only one day and the engineers worked hard and everything was left clean and tidy. We would certainly recommend the system to anyone considering purchasing a solar system."
Mr & Mrs Wannop, Flintshire. February 2010

"The slimline profile of Sunuser's panels meant on this occasion I didn't have to acquire planning approval before the panels could be installed. I also found Sunuser's customer service exemplary, they delivered the product on time and on budget making the whole installation process a very smooth and straight forward experience. Our tenants now have hot water at a lower cost, which for us equals satisfied tenants."
J. Worthy, The National Trust, Building Surveyor

"From the end of April to mid September, we only needed to rely on the boiler a couple of times and the water in the tank regularly reached 60-65C. We had a new baby in April this year and so have been using lots of hot water for washing cloths, dishes, children and guests! Nevertheless, based on the latest meter reading our monthly gas direct debit payment has decreased from £78 to £52 - a saving of £312 per annum."
Mr. & Mrs. Bell, Tunbridge Wells, December 2009

"It is now a year since the solar panels were installed and we continue to see significant benefits. We have used one unit of gas since mid April. We turned off the heating and the water heating at that time and have not required to turn either on through the summer. We have had more than enough water for baths and/or showers and have relied for this solely on the solar panels. Indeed, on occasions we have had water heated up to 80+ degrees. Therefore, we have seen significant savings in gas consumption and of course helped the green economy!"
Mr. Swain, Huntingdon, October 2009

"It is now coming up to the seventh anniversary of the installation of our Sunuser solar powered water heating system. In that seven years we have had no problems at all. The savings have been tremendous. As climate change continues to hit the headlines, I am glad that we had the foresight to have the Sunuser system fitted."
Mr Turner, Bradford. September 2009

"We have had this installation since December 08 and it is in constant use. Our conventional gas boiler heating system has been turned off since the end of March this year. I find that the system runs itself very efficiently. Even on cloudy days heat is delivered. I was concerned at bad publicity during a Watchdog programme earlier this year when it appeared that some unscrupulous solar heating providers had been giving very poor service to customers. I can only say that our experience with Sunuser Limited has been first class during the installation and continuing use of their system. Our next door neighbour who had a Sunuser solar system installed twelve years ago also reports complete satisfaction. I have a friend who opted for a cheap Chinese system and he has ended up with a garage full of components and a supplier who is under investigation by Trading Standards. It is so important to choose a reputable company who cover the whole installation and servicing."
Mr Butcher, Richmond. July 2009

"We are now in the sixth year of using our system and continue to be delighted with its efficiency. Virtually no oil is used 5-6 months of the year, longer if the summer is exceptionally good; less oil is used in the winter as even on the coldest days the water can register up to 25 degrees; it was a better financial investment buying the system than leaving the money in the bank as interest rates are very low and the cost of oil very high."
Mr & Mrs Davies, Llanarth. June 2009

"To our delight we had ample very hot water for all our needs, which included 2 baths and hot water for our kitchen, without any backup at all from our electric immersion heaters. And so we are very pleased with our new solar hot water system. Both becuase it is saving us money and because by it we are doing our bit to use clean energy and so help to reduce the pollution which is threatening our planet. Thank you for your efficient and well run company."
Elizabeth Walters (Prioress), Carmelite Monastery, Wolverhampton. June 2009

"We continue to be delighted with the performance of the whole system and find that it does exactly what it says on the tin, i.e. that it supplies copious amounts of hot water automatically. This is a completely hands off system and as such there is nothing needed to be done when we go away."
Mr & Mrs Irwin, Burton on Trent. May 2009

"On the 10 Dec 08 we had a Sunuser solar system installed in our home. The workmen were on time, courteous, good humoured and highly professional... it has reaffirmed my faith in British workmen to see a job done so well. We are now enjoying hot water every day and the gas combi-boiler has been switched off completely on most days. Our experience with Sunuser has thus far been a very pleasurable one."
Mr Sinclair, Sleeford. April 2009

"I am extremely impressed as everything happened just how and when you promised. May I take this opportunity of commending your installation team for doing a great job. They were timely, tidy and conscientious and their work was excellent - and I should know as I'm a builder. So full marks to Sunuser. Thank you very much."
Mr and Mrs Woodburn, Worcs. March 2009

"The system you installed last may is a boon in this time of rising fuel costs, and next-to-nothing interest on our savings in the bank."
Mr D Mann, Powys. February 2009

"The quality of the workmanship is first class and they took care to cover the carpets etc. and caused us little trouble."
Mr & Mrs J. Smith, Lytham. January 2009

"I have had one of your systems for over ten years. In the summer we virtually never need to use the boiler at all and for the large majority of days in the winter the solar heating system warms up the colder water by several degrees so that so that signifficantly less input is needed from the boiler...my parents had one of your earlier installations a quarter of a century ago."
Mr Bor, Herts. November 2008

"Since the end of April our entire hot water requirements have been met through the use of the panels. We have experienced excellent temperatures throughout the summer with the top of the tank varying between 43 and 59 degrees at the end of the day. ...despite a disappointing summer as far as sun is concerned. The gas boiler was effectively off from the end of April until early September.
Mr Coward, Yorkshire. October 2008

"Our boiler type is a Combi powered by LPG... It uses much less gas in raising the water we need at around 45°C...sun on the roof collectors provides adequate supply without needing any boost from the LPG ...ensuring considerable saving in the expensive LPG supplied by Calor."
Mr Spooner, Dorset. September 2008

"In 1983, your company installed a Solar Heating System at our home... The system is still serving us well...we had an adequate supply of hot water hot water from April to September without using any other form of water heating. I would confidently recommend your product to anyone who has a real interest in conserving our dwindling resources of fuel and at the same time realise the saving in heating costs."
Mr Colam, Rossendale. May 2008

"Even though it's been really cold, with the hard frosts we've had, we have had plenty of hot water. As fuel prices have and still are increasing we are managing to save on fuel as we are not using any to heat the water. The panels seem to have been fitted in just the right spot gathering plenty of sun."
Mr and Mrs Sims, Scunthorpe. May 2008

"I am just writing to say that, despite the wet and sunless winter we have just endured, that we have "clocked up" many, many hours of "free" hot water input through the panels and into our wonderfully large capacity hot water tank. It is the hot water capacity with which we are impressed. Even when we have the children and grandchildren staying, there are hot baths and showers aplenty!"
Mr and Mrs Fox, Hungerford. April 2008

"It is now 2 weeks since the installation of our Solar Heating System. All Stages of the installation were very professional - before the installers arrived we were given accurate times for each visit. In summary, any inconvenience to ourselves was kept to a minimum. On sunny, winter days the solar panels have easily reached a temperature of at least 60°C."
Mrs Homann, Oxford. February 2008

"It is now 2 weeks after my installation...the system is very impressive to look at and has given me 25hrs of solar power to date. This is a miracle considering how poor the weather has been."
Mrs Williams, Cornwall. January 2008

"During the winter the panels only stopped working on two occasions warming the cold water for the boiler. We can confirm that as a result we have had one less delivery of oil, making us a saving of £470.00."
Mr and Mrs Adam, Monmothshire. May 2007

"The whole installation process was by far the most hassle free installation we have ever experienced. From Thursday 8 March we have had FREE hot water in MORE than enough quantity to meet all our household needs. "
Dr D & Dr C Constandinou-Williams, Shropshire. April 2007.

"We are convinced having solar panels helped to sell the house so quickly in these increasingly eco-conscious times."
TC King, Worcs. April 2007.

"Calor Gas bills have reduced by £30.00 per month. The biggest advantage here (north of Northumberland) is that I have hot water during the day, a luxury I could not afford, using gas heating alone."
Mrs McIntosh, Northumberland. March 2007 (via e-mail)

"We are looking forward to another sunny summer when we will not need our gas boiler to heat our water - we didn't use it for 6 months last year. We have been relieved that despite all the hurricaine force winds we have experienced over the winter, our four solar panels do not seem to have moved."
Mr & Mrs Harrison, Cumbria. March 2007.

"We have noticed a marked reduction in our gas usage...a large contribution to this reduction has been made by the Sunuser® system."
Mr and Mrs Nicholson, Lancs. March 2007

I am writing to compliment your company on an excellent installation of our Sunuser® panels on 7th and 8th February. The engineers cleared everything away when they were finished and left the house, where they'd been working, spick and span. My checks of the monitor revealed a temperature of 75°C at the solar panels in mid February. Can't be bad, can it?
Mr Gallimore, Durham. February 2007.


All of the above testimonials are completely genuine extracts from letters and e-mails we have received and full copies can be provided upon request. Thank you to our customers for sharing their views with us and allowing us to publish their comments our website.